World Of Power
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World Of Power

FAQs / Help

Is the item in stock?

We try to keep our website as up-to-date as possible. Please email our webteam at webteam@worldofpower.co.uk or call our customer service team on 0800 028 4438 for specific stock enquiries.

How long is delivery?

Stocked items are generally shipped next day; if your item is out of stock please allow up to 14 working days for delivery. You will receive an email confirming dispatch in advance of delivery.

Does the product come with a warranty/guarantee?

Goods are generally supplied with a manufacturer warranty that could be 12, 24, 36 or 48 months. Please email our web team webteam@worldofpower.co.uk or call our customer service team for specific warranty enquiries.

What if I'm not in to receive the delivery?

When you place your order you may specify a different delivery address, or comment that goods can be left with your neighbour. If this is not an option our courier will post a card through your door advising that delivery has been attempted, you will be required to contact the telephone number on the card to re-schedule the delivery.

All deliveries must be signed for.

Can you part-ship my order if certain products are out of stock?

To maintain our competitive prices we endeavour to ship your order complete, if you request part shipment a carriage charge may apply.

Can you deliver before 10am?

This service is available however additional charges will apply. Please email our web team webteam@worldofpower.co.uk or call our customer service team for specific delivery enquiries.

Can you deliver on a Saturday?

This service is available however additional charges will apply. Please email our web team webteam@worldofpower.co.uk or call our customer service team for specific delivery enquiries.

What if the product arrives and it's not what I want?

In the first instance please call our customer service team for advice and associated costs. See also our Terms and Conditions.

Can I have additional discount on bulk/multiple orders?

We are confident our prices are competitive however, Please email our web team webteam@worldofpower.co.uk or call our customer service team for specific bulk/multiple order enquiries.

Can I come and collect my order from you?

Goods can be collected from our showroom / warehouse during normal opening hours, please contact us to check availability of products before arriving.

Why does my postcode carry an additional carriage charge?

Our couriers determine additional charge zones. We will advise you in advance of any additional costs. World of Power do not profit from these charges and only pass on the actual cost.

Why does your site say 'Free Delivery' but its adding carriage to my order?

Please refer to delivery schedule.

Is what I'm ordering manufactured to British Standards?

All items meet UK safety and manufacturing specifications.

What if my machine/product fails to work within its warranty period?

In the first instance please call our customer service team for advice. Also see our Returns Policy for more information.

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