COVID-19 Shipping Status Update
Although children may be back at school and we have all staff back working within the business, unfortunately things are not quite back to 'normal' for UK businesses. As of Thursday 5th November the UK will have new restrictions in place, World of Power will continue to operate as normal (the new normal). All website orders will be confirmed and dispatched promptly. Our Buxton showroom is open as normal for counter service ONLY Monday - Friday 9am-5pm and Saturday 9am-1pm (please note we will be closed Saturdays during Lock down) we recommend using the click and collect facility on our website so the World of Power warehouse team are able to have your goods ready to collect. Our team will process any click and collect orders and call you when the goods are ready for collection, please await the call BEFORE you come to our showroom.
Courier company's across the UK are reporting large numbers of parcels and pallets going through their networks which unfortunately can cause delays with deliveries which is beyond our control. Whilst parcels and pallets will be dispatched from our warehouse within the stated times there may be slight delays with the delivery of orders whilst the courier networks work tirelessly to ensure deliveries are with customers as quickly as possible. Whilst at the moment there is not a large number of affected deliveries this may change over the coming weeks. Once goods have left our warehouse we cannot be held responsible for delays within the delivery network as they are beyond our control. We have had assurances from the APC courier network, Parcel Force and Nationwide Express Pallets (NEP) that they are doing all they possibly can to ensure deliveries arrive on time.
We strongly recommend that you order goods in plenty of time prior to goods being needed to ensure any delivery delays do not affect your needs.
We appreciate your patience in these unprecedented times.
The World of Power Team.