*NB – Please note if you are interested in a specific product please call 01298 213145 or email firstname.lastname@example.org to ensure the item is at the Buxton site before you make your journey to avoid dissapointment. At this point we will also reserve the item(s) for you and also preform our pre collection checks if applicable to your machine before you arrive.
Satisfactory delivery is a crucial part of the service offered by World of Power, and we aim to provide an efficient, professional and punctual delivery schedule for all our customers.
*UK Mainland Delivery Charges
Orders to UK mainland under £100.00 (Inc. VAT) are subject to a delivery charge of £5.99 for a 4-6 day service, or £7.99 for the express 24 hour dispatch service. For orders exceeding £100.00 (inc. VAT) you can choose to upgrade from free standard delivery (3-6 days) service to an express 48 hour dispatch service for £5.99. This applies to orders where all items are in stock, for orders that may take a bit longer we quote 3-6 working day delivery free for orders over £100 (inc VAT) and £5.99 for orders under £100 (inc VAT). Standard delivery is Monday-Friday, Saturday delivery is available at a premium, please contact us for more information.
We do not deliver to Ireland, the Scilly Isles, Isle of Man, Channel Islands, and any countries outside of mainland UK including but not limited to:
To help ensure that you receive your products in perfect condition products weighing over 30kg and other fragile products will most often be delivered on a pallet. Pallet delivery is around 5 times more expensive than parcel delivery but it is well worth the extra to save the frustrations of receiving a damaged product and the hassle of arranging a replacement. All pallet deliveries are booked in with you by your local depot and for reasons of health and safety and to avoid any property damage, items dispatched via a pallet delivery service can only be delivered to the exterior of a ground floor location at the delivery address and on to hard standing. Please see our Terms and Conditions for more information.
Orders over £100 (Inv VAT) will receive free standard delivery. For a next day delivery where available the charge is £14.99 you will see the option to add this in the checkout should you require it.
All parcel orders to be delivered to the following Northern Scotland postcodes will incur an additional delivery surcharge of £7.99 (inc. VAT)
- AB (2 day)
- FK 19 -21
- IV 1-20, 21-24 (2 day), 25, 26-28 (2 day), 30-38, 40 (2 day), 52-54 (2 day), 63, 41-51 (2 day), 55-56 (2 day),
- KW 1-14 (2 day)
- PA 20-40, (2 day),
- PH 15-26, 30-44, 49-50, (2 days)
All Pallet orders to be delivered to the following London & Highland postcodes will incur an additional delivery surcharge of £17.99 (inc. VAT)
All Pallet orders to be delivered to the following postcodes will incur an additional delivery surcharge of £40.00 (inc. VAT)
All Pallet orders to be delivered to the following postcodes will incur an additional delivery surcharge of £7.99 (inc. VAT)
These charges are added to your order automatically if your order falls under these categories.
If you choose to purchase a product for forward delivery to an address outside our delivery area, should the item require any kind of repair or replacement, we can only collect the product from a UK address.
If you are paying via American Express we will only deliver to the card holders address. We will contact you in the event of an order being placed to a different address to advise of these terms allowing you to amend or cancel your order.
In some instances where an item will fit through your letter box we will choose to use Royal Mail delivery service - this hopefully will enhance your shopping experience as the delivery will not have to be signed for.
Items in stock are normally despatched within 24-48 hours, either on a next working day or 2-3 day carrier service. Items showing as available are typically available within 3-6 working days, our customer service department will contact you if we foresee any delays beyond this, with the option to cancel or change your order. You will be notified by e-mail when your order is despatched and a following e-mail will include your order consignment number and carrier contact details to track the delivery. Please note we can not be held responsible for any orders delayed in the carrier service as this is simply beyond our control. All orders need to be signed for and cannot be left without a signature.
Please note that if you order several items together and one is out of stock this will delay the whole order from a next day delivery to the longest lead time on the order. We do not part ship.
If parcels / pallets are damaged or items are missing you should either refuse the delivery completely or sign for the parcels as being 'DAMAGED'.
If the number of parcels / pallets does not match or correspond to the consignment note, this must be stated as 'SHORT DELIVERY'.
Should you not have the time to check the parcel / pallet please sign for the goods as ‘UNCHECKED’.
It is your responsibility to ensure that the actions above are followed BEFORE SIGNING. Mistakes cannot be rectified once the number of packages has been signed for.
All carrier related damages and discrepancies must be reported to us within 2 working days via email. We will not be responsible for any carrier-related damage or loss reported outside of this 2-day period.
Barbecue Build and Deliver Service
Need a new BBQ but no time to build it? World of Power will take all of the strain away with our "Build and Deliver" service, we will build your bbq and deliver the BBQ right to where you would like it to sit on your patio / garden. If we are delivering your bbq we can also supply the gas required, so all you need to fire up your new purchase on the patio when your ready.
For a quote on the cost of this service please email email@example.com with the make and model of the BBQ, the address you would like us to deliver the goods to and a if a 6g or 11kg gas bottle is required.